INFORMATION NOTE & COOKIES
We are committed to safeguarding your privacy. This notice sets out how we will treat your personal data.
We are committed to taking care of your privacy. We respect your concerns about the protection of your privacy and your personal data. This Note on the processing of personal data and cookies (the "Note") sets out how we will treat your personal data on the Hennessy website (hereinafter “the Site”, international version).
For the purpose of this Note the words “we”/“us”/“our” are in reference to the data controllers defined below.
Amendments
We may update this privacy note from time-to-time by posting a new version on our Site. You should check this page occasionally to ensure you are informed of such changes.
You will be informed of any substantial changes, either by means of a banner on the Site summarising the main changes made, or by e-mail.
If you have any questions about this privacy note or our processing of your personal, you can:
- write to us at “DPO Moët Hennessy, 38 rue de Sèvres, 75007 Paris, France”; or send us an email .
WHAT ARE THE ROLES AND RESPONSIBILITIES OF OUR COMPANIES WITH REGARD TO THE PROCESSING OF YOUR PERSONAL DATA?
The processing of personal data operated on “www.hennessy.com” (the “Site”) are operated, as joint data controllers within the meaning of the applicable personal data regulations (which includes the General Data Protection Regulation "GDPR" of 27 April 2016), by:
- Jas Hennessy & Co registered in rue de la Richonne, 16100 Cognac, France with company number 905 620 035 RCS Angoulême and
- Moët Hennessy SAS (MH SAS), Société par Actions Simplifiée, registered in France with company number 338 228 414 RCS Paris and whose registered office is at 24-32 rue Jean Goujon, 75008 Paris, France.
In addition unless otherwise stated, you may be in contact in your country of residence or in relation to one of the brands of the portfolio of Moët Hennessy or of the LVMH Group with one or more Moët Hennessy affiliates which, together with Hennessy and Moët Hennessy Champagnes Services, have the status of joint data controller or independent data controller, as expressly mentioned in the Site's legal notice or in any other document sent to you.
Moreover, and in the cases mentioned below, some of our partners, such as social networks, may be independent data controllers: we invite you to consult their Personal Data Charter, for example:
- Instagram (en cliquant sur ce lien)
WHAT DATA DO WE COLLECT?
We collect three types of personal data, and for the purposes described below in the "For what purposes do we use your data and on what legal basis" section of this Note.
Data you provide directly to us :
- Identification data such as your first name, last name, gender, title, nationality, date of birth, postal address, location of residence, email address and phone number;
- Data concerning your purchase history (your order history) and your preferences and interests;
- Data strictly necessary to make a payment, which are your credit card number and its expiry date;
- Personal data that you may voluntarily include in the messages you may send us.
The data we collect automatically :
- Connection data, and in particular information concerning your terminal - computer, tablet or smartphone - with which you connect, as well as your use of the Site (such as the operating system of your terminal, the type of browser you use, whether or not you use a proxy, the location of the terminal deduced from your IP address, the access times, the pages visited, and the link that enabled you to access our Site). See the Cookies Note below.
The data we collect from third parties :
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Identification data provided by one of your contacts:
- You enter into a contest on our Site and wish to invite friends to play as well: in this context, you undertake to inform these third parties of the content included in this privacy note.
- You decide to make a booking for someone else : We use this information only to send booking confirmation to that third party and will not send marketing communications to your contacts unless they opt-in to receive communications from us.
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- Social Network Data: This is information provided to us by social networks, including your use of such networks and your associated advertising credentials, which you use through our Site. In particular, when you share your experience of our products and services with other customers, you are using a social network and communicating information about yourself to that social network and to us. These communications are governed by the privacy policies of those social networks to which we invite you to read.
- Data communicated by partners: this is information communicated to us by third party partners with whom you have been in contact and who you have authorised to share personal data about you with us for the purposes of commercial prospecting or targeted advertising.
PROTECTION OF UNDERAGED PEOPLE
Access to the Site is governed by the Site's Terms and Conditions and subject to users’ age Users lust be legally entitled to drink and/or purchase in their place of residence to access the Site. As such we do not intentionally collect any personal data from persons under the legal drinking and/or purchasing age according to the legislation in force in their place of residence, unless required or permitted by applicable law.
You must be of the legal drinking and/or purchasing age according to the legislation in force in your place of residence to conclude transactions the Site. By engaging in transactions with us, you affirm that you are of the required legal age and are fully able to enter into and be legally bound by such transactions.
However, if you believe that we may process personal data of persons under the legal drinking and/or purchasing age, please let us know : we will delete such personal information
FOR WHAT PURPOSES DO WE USE YOUR DATA? ON WHAT LEGAL BASIS? AND HOW LONG DO WE KEEP YOUR DATA?
We collect and process your personal data for the purposes and based on the legal basis listed below.
Your personal data is kept only for as long as is necessary for the purpose for which it was collected (see table below) unless you request its deletion or revoke your consent, when the treatment is based on it
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Purpose of the processing |
Reasons for the processing of your data by our services (legal basis) |
Retention time |
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Restricting access to the Site to people of legal drinking age. |
Legal obligation for us |
Retention during the connection to Site |
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Management of reservations. Your data is processed for the purpose of (i) fulfilling your reservations ; (ii) collection of business statistics in order to monitor our performance and activity and to perform segmentation for prospecting purposes. FOR WHAT PURPOSES DO WE USE YOUR DATA? ON WHAT LEGAL BASIS? AND HOW LONG DO WE KEEP YOUR DATA?We collect and process your personal data for the purposes and based on the legal basis listed below. Your personal data is kept only for as long as is necessary for the purpose for which it was collected (see table below) unless you request its deletion or revoke your consent, when the treatment is based on it
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(i) Performance of a contract (Terms and Conditions) between you and us. (ii) Legitimate interest in improving our services and protecting you/us, |
For the completion of your reservations: Until the end of the reservation
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